Terms and conditions

Hotel Policies:

  • No more reception, everything is automatic.
  • If necessary, an emergency number is available 24h / 24h 7d / 7 => 02/263.52.98

Arrival - Check-in:

  • Is automatic and can start from 3pm.

Departure - Checkout:

  • Until 11 am.
  • Leave the key in your room on the desk.

If we do not return the room key, we charge an additional cost of 10 EUR

Groups:

  • For bookings of more than 10 people, we speak of a group reservation, subject to other conditions.
  • Please contact the U-Residence administrator by email: info@u-residence.be​

Catering:

  • There is no breakfast available.
  • Snacks and soft drinks are available in the ground floor vending machines.

Children and extra beds:

  • There are no special facilities for children.
  • Extra beds in the room is not possible.

Internet:

  • WiFi is available free of charge in all rooms.

Parking:

  • There is no parking possibility.
  • Public parking is possible in the vicinity of the accommodation.

Pets:

  • Pets are not allowed.

Payment methods:

  • The total cost of the reservation will be paid in full in advance.

Payment options:

  • The full stay is payable in advance with the booking with Credit Card * (VISA & Master Card) and Bank Contact Mister Cash.

* The details of the customer's credit card are required to guarantee the booking.

Cancellation procedure:

  • Please note that in case you do not present, the full cost of the reservation will be charged.
  • No change or cancellation possible after booking.
  • Cancellation cost is equal to the total amount of the reservation.